About the GAC

GAC MOTOR Europe was registered in March 2024 in Amsterdam and is part of the Guangzhou Automobile Group. Our business covers all aspects of passenger car sales, marketing and aftersales services. We are dedicated to delivering quality work and exceptional customer service in all aspects of our business.

Guangzhou Automobile Group Co., Ltd. (abbreviated as GAC group, 6601238.SH，02238.HK), headquartered in Guangzhou City, is a large joint-stock automobile enterprise listed in both Hongkong and Shanghai Stock exchanges. At present, it has about 100,000 employees. Fortunate Global 500 ranked No.181. The main business covers seven major sectors: research and development, vehicle, parts, energy and ecology, internationalization, commerce and transportation, investment and finance. Sticking to independent innovation and joint venture cooperation, GAC group is now transforming itself with all its strength to a technology-based enterprise. Adhering to the enterprise concept of 'Humanity', Credibility, Creativity', GAC is committed to building a world-class company which wins customers’ trust, ensures staff's well-being, and meets social expectations.

We are currently looking for After-Sales Training Specialist, the details Job responsibilities as below:

👤 Who You Are:

You are a structured and execution-driven professional with experience in automotive after-sales training or operations. You are capable of managing training programs, coordinating stakeholders, and improving service standards across a dealer network.

You will be part of the Europe team and report to the After-Sales Management.

🎯 Key Responsibilities:

1. Training Strategy & Planning

• Develop annual training plans, project roadmaps, and training improvement initiatives aligned with after-sales business objectives and service network needs.

2. Training Program Management

• Lead the end-to-end execution of training programs, including organization, resource coordination, progress tracking, and effectiveness evaluation.

3. Training Center Operations

• Manage daily operations of the training center, ensuring efficient use of facilities, equipment, materials, and training support resources.

4. Certification System Development

• Support the development and optimization of after-sales certification systems, standardizing certification criteria, processes, and result management.

5. E-Learning Platform Management

• Manage and optimize the E-learning platform, including online course development, learning tracking, and data-driven improvements.

6. Other Tasks

• Complete additional tasks assigned by management.

💼 What You Bring:

• Bachelor’s degree or above in Mechanical Engineering, Automotive Engineering, or related fields

• Minimum 5 years of experience in automotive after-sales management (European experience preferred)

• Strong analytical, coordination, and project management skills

• Familiar with EU automotive regulations and service standards

• Fluent in English; additional European language(s) are a plus

• Strong teamwork, communication, and customer-oriented mindset

• Experience in automotive after-sales service; parts business experience is a plus

• Knowledge of parts logistics, warehousing, and compliance requirements is preferred

• Experience in handling customer issues or complaints is a plus.

✨ What We Offer:

• An ambitious employer; we only want the best for you.

• A fast-growing international automotive brand with strong global backing.

• A fast career track like only few other companies can match.

• A competitive salary and excellent bonus structure (above market); at GAC we strongly believe and live by ownership and meritocracy.

• Additional benefits such as Commuting Allowance, Lunch Allowance & communication allowance reimbursements.

• 30 days annual leaves+ Good Friday+ Public holidays.

GAC Europe is based in Amsterdam, and we offer a highly competitive compensation and benefits package, along with an attractive welfare policy. Let me know if you'd like to learn more.

If you have any questions, you may always reach out via gaci_eu_gmo@gac-international.com.

Company website INTERNATIONAL | Where Craft Meets Technology

We are committed to creating a work environment of trust and respect for our employee, which we believe will motivate them to achieve their dreams together. Our employees and partners have always been relentless in their pursuit of excellence in the face of challenges. We are very proud of what we have achieved, and we are proud of our leadership. We hope you will give full play to your talents and help make GAC a world-class company.